Privacy Policy
Last Updated: January 15, 2025
Information We Collect
At Girovalunthas, we collect information to provide you with better financial fraud prevention services. This includes personal information you provide directly when creating an account, such as your name, email address, phone number, and business details relevant to fraud prevention needs.
We also collect technical information automatically, including your IP address, browser type, device information, and how you interact with our platform. This helps us detect suspicious activities and improve our fraud prevention algorithms.
- Contact information including name, email, and phone number
- Business information relevant to fraud prevention services
- Technical data such as IP addresses and device identifiers
- Usage patterns and interaction data with our platform
- Communications between you and our support team
How We Use Your Information
Your information helps us provide effective fraud prevention services tailored to your business needs. We use this data to analyze potential threats, customize our security recommendations, and maintain the integrity of our platform.
We also use your information to communicate with you about service updates, security alerts, and relevant educational content about fraud prevention. Our team may contact you to discuss your account status or provide personalized support.
Important: Under Canadian privacy law (PIPEDA), we only use your information for purposes you've consented to or where we have legitimate business interests that don't override your privacy rights.
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we may share limited information with trusted service providers who help us deliver our fraud prevention services, such as cloud hosting providers and security analysis tools.
In certain situations, we might need to share information with law enforcement or regulatory bodies, particularly when investigating suspected fraudulent activities. This only happens when legally required or when it's necessary to protect our users from financial crimes.
- Service providers who help us operate our platform securely
- Law enforcement when required by Canadian law
- Financial institutions for fraud verification purposes (with consent)
- Professional advisors bound by confidentiality agreements
Your Rights Under Canadian Law
As a Canadian resident, you have specific rights regarding your personal information under PIPEDA and provincial privacy legislation. You can request access to the personal information we hold about you, ask for corrections if it's inaccurate, or request deletion in certain circumstances.
You also have the right to withdraw consent for certain uses of your information, though this might affect our ability to provide some services. If you believe we've mishandled your information, you can file a complaint with the Privacy Commissioner of Canada.
To exercise these rights, contact us using the information below. We'll respond within 30 days and may ask you to verify your identity before processing your request.
Data Security and Storage
We protect your information using industry-standard security measures including encryption, secure servers, and regular security audits. Our data is stored primarily in Canadian data centers, though some processing may occur in other jurisdictions with adequate privacy protections.
We keep your information only as long as necessary to provide our services and meet legal requirements. Account information is typically retained for seven years after account closure to comply with financial record-keeping obligations.
While we take security seriously, no system is completely immune to breaches. If a security incident affects your personal information, we'll notify you promptly as required by Canadian law.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.
We encourage you to review this policy regularly, especially before providing new types of information or using new features of our fraud prevention platform.
Privacy Contact Information
For privacy-related questions or to exercise your rights:
Address: Gift Lake Metis Settlement, AB T0G 1B0, Canada
Phone: +1 778-830-0169
Email: privacy@girovalunthas.com